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COVID-19 pandemic: cyber security lessons learned

The COVID-19 pandemic has shown us that we need to be prepared to handle extraordinary situations that impact our business when measures to combat the spread of the COVID-19 were put in place by governments worldwide. These measures have had, and continue to have, a major impact in the way that we conduct business and operate our facilities. Organizations often had to fall back on business continuity plans in order to cope with the situation. On top of this, there is an increased threat from cyber-attacks that exploit this extraordinary situation.

People

For most tank terminal organisations, there will be minimum staff working onsite. Where possible, staff will work remotely using various means of communication. As the dependence for remote workers on digital infrastructure (supporting video conferencing, online meetings, sharing documents etc.) is increasing, it has an impact on how the tank terminal operates. Working in this situation brings its own risks and opportunities....

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