An evaluation with regards to the ‘Quality Reference to specific bulk marine terminal in the Port of Tarragona’ has been completed. With the recent addition of Tarragona, Tepsa has now completed the Port Authorities Referential for all of its terminals. The company’s Barcelona, Bilbao and Valencia facilities achieved their certifications in 2010 and 2011.
The certification ensures a certain standard of quality in the service provided. It reviews the efficient management of different aspects within the terminals, such as human and material resources, protection of the operations, the infrastructure and facilities’ condition, and customer service, to name but a few.